Privacy Policy

Effective Date: 1 June 2026
Company: KontBook
Website: https://kontbook.com

KontBook Pro is a business management application designed to help businesses manage customers, orders, deliveries, billing, invoices, payments, reports, staff activity, and asset tracking.

This Privacy Policy explains how KontBook collects, uses, stores, protects, and handles information when you use the KontBook Pro mobile application and related services.

1. Information We Collect

When you use KontBook Pro, we may collect the following types of information:

Account and Login Information
  • Name

  • Mobile number

  • Username

  • Password or authentication credentials

  • Business role such as owner, admin, staff, rider, or customer

  • Authentication tokens used to keep the user securely logged in

Business and Customer Information
  • Business name

  • Customer names

  • Customer mobile numbers

  • Customer addresses

  • Routes or delivery areas

  • Product and pricing details

  • Order and delivery records

  • Payment records

  • Deposit or asset tracking details

  • Billing and invoice information

  • Reports and ledger information

App and Device Information

We may collect basic technical information required for security, debugging, service improvement, and compatibility, such as:

  • App version

  • Device type

  • Operating system version

  • Error logs

  • Usage and performance information

2. How We Use the Information

We use the collected information to:

  • Create and manage user accounts

  • Allow secure login and access control

  • Manage customers, orders, deliveries, payments, invoices, and reports

  • Help businesses track assets, jars, inventory, staff work, and customer balances

  • Generate bills, invoices, reports, and business summaries

  • Improve app performance and reliability

  • Detect errors, prevent misuse, and maintain security

  • Provide customer support

  • Comply with legal or regulatory requirements where applicable

3. Data Sharing

We do not sell user data.

We may share limited information only when necessary for:

  • Providing app functionality

  • Hosting, storage, and backend infrastructure

  • Security, debugging, and technical support

  • Legal compliance, if required by law

We do not share business/customer data with advertisers or unrelated third parties.

4. Data Storage and Security

KontBook uses reasonable technical and organizational measures to protect user data.

The app communicates with backend services using secure HTTPS communication. Access to business data is controlled using authenticated user accounts and role-based access wherever applicable.

However, no method of electronic storage or transmission over the internet is 100% secure. We continuously work to improve security and reliability.

5. Data Retention

We retain business and account data as long as required to provide KontBook Pro services, maintain business records, support users, comply with legal requirements, or resolve disputes.

Users or business owners may request account or data deletion by contacting us.

6. Data Deletion Requests

If you want to delete your account or request deletion of business data, contact us using the details below.

We may verify the request before deleting data to protect the business account and prevent unauthorized deletion.

Some records may be retained if required for legal, accounting, tax, security, or dispute-resolution purposes.

7. Permissions

KontBook Pro may request permissions only when required for app functionality. For example, permissions may be used for features such as file access, document sharing, image upload, contact import, notifications, or calling a customer, depending on the features enabled in the app.

Permissions are used only for the purpose shown in the app and are not used to sell or misuse user data.

8. Children’s Privacy

KontBook Pro is intended for business use and is not directed toward children. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy questions, support, or data deletion requests, contact:

KontBook
Website: https://kontbook.com
Email: support.kontbook@gmail.com
Phone/WhatsApp: +91 9611744877

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